Terms & Conditions

By accessing anaploxi.com or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

You may create an account to manage orders and profile information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorised use.

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraud, or misuse the platform.

We strive to display accurate descriptions, images, and prices for products including Tusti Plus Sanitary Pads. Minor variations in packaging or imagery may occur. Prices are listed in Indian Rupees unless stated otherwise and may change without prior notice; the price at checkout governs your order.

Product availability is subject to stock. If an item is unavailable after you place an order, we will notify you and offer a refund or alternative where appropriate.

Placing an order constitutes an offer to purchase. We may accept or decline orders for operational, legal, or fraud-prevention reasons. You will receive confirmation when your order is accepted.

Cash on Delivery (COD): Where COD is available, payment is due in full to the delivery partner upon receipt. Refusal to accept delivery without valid reason may affect future COD eligibility. Failed delivery attempts may incur additional charges or cancellation as per courier policy.

Other payment methods, if offered, are processed through secure channels. You authorise us to charge your selected payment method for the total order amount including applicable taxes and shipping.

We ship to addresses within India as specified at checkout. Delivery timelines are estimates and depend on location, courier, and external factors. Risk of loss passes to you upon delivery to the address provided, except where mandatory law provides otherwise.

Free or discounted shipping may apply above a minimum order value as advertised on the site. See checkout and FAQs for current thresholds.

Due to hygiene considerations, opened sanitary products are generally not eligible for return. Unopened items may qualify in limited circumstances per our return policy; contact customer support with your order number.

Refunds, when approved, are processed to the original payment method or as store credit, within a reasonable period. Damaged or incorrect shipments should be reported promptly with photos where possible.

To the fullest extent permitted by law, Anap Loxi and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products.

Our total liability for any claim relating to a specific order shall not exceed the amount you paid for that order. Nothing in these terms excludes liability that cannot be excluded under applicable law.

Products are for personal use as directed. Consult a healthcare professional for medical advice related to menstrual or skin health.

We may update these terms from time to time. The “Last updated” date will be revised accordingly. Continued use of the site after changes constitutes acceptance of the updated terms. Material changes may be highlighted on the website or via email where appropriate.